windesk.fm

Health Campuses Facility Management

windesk.fm Under the scope of CAFM solution, we have two different applications in the field of health. Within the scope of the PPP Integrated City Hospitals application, end-to-end solutions are provided in integrated health campuses under the Help Desk and Facility Management titles, and as another solution, diversified smart service solutions are offered for hospital facility management within the scope of university hospitals, private chains and state hospitals providing services in the health sector.

windesk.fm PPP

Performance-Based Service Contracts Management

windesk.fm, Performance Based Service Contracts Management is customized according to the business service model such as Annex-14, Annex-18, Annex-5 and Annex-13, which supports the framework contract of the Ministry of Health in PPP City Hospitals. It is used by both the hospital operator and all service providers with location, asset, maintenance, contract - SLA, call center, work order, personnel, warehouse and other 3rd party systems and wide integration services within the scope of Help Desk and Facility Management. The solution is customized in accordance with the hospital business management system and works in a real-time application environment.

Health Campuses in Facility Management

Computerized Maintenance Management System (CMMS)

Computerized Maintenance Management System includes planned, preventive, predictive maintenance, regular repair and emergency response processes to ensure the uninterrupted, safe and effective operation of health facility assets (machinery, equipment, buildings, vehicles, etc.).

It covers end-to-end management of processes such as preparation of maintenance plans, scheduling, resource management of mechanical, electronic, etc. class assets in Healthcare Facilities. Critical assets are ensured to work uninterruptedly in interaction with the application using RFID, sensor-IoT technologies.

With the advanced business intelligence tool integrated into the application, analytical data such as real-time reports, dashboards and performance metrics are prepared for management.

Asset Management

Monitoring Critical Assets with IoT Sensors

  • Make space and asset definitions.
  • Categorize and manage your assets.
  • Manage the history, documents and library of all kinds of assets.
  • See the 360-degree asset story on mobile devices with tools such as QR, Barcode, etc. with the identity information you give to your assets.
  • Monitor your assets in your facility, manage your inventories, create maintenance plans, optimize asset lifecycles.
  • Use IoT sensors and other monitoring tools to monitor the performance of critical assets.
  • Utilize real-time RFID management and equipment counting capability.

Maintenance Management

Centralize Your IoT-Based Preventive and Preventive Maintenance

  • Trigger proven predictive maintenance work orders with IoT-based device sensors for monitoring various health parameters of your machines.
  • Monitor work status in real time by filtering completed tasks.
  • See manpower, material, equipment and financial resources required for work orders, plan and schedule maintenance tasks across assets and locations.
  • Visualize your maintenance plan with easy-to-navigate daily, weekly and monthly views. Share PDF and Excel files.
  • Create better forecasts of maintenance needs and evaluate cost-effectiveness thanks to data analytics.
  • Base maintenance plans on data and analysis.
  • Optimize costs through maintenance strategies and performance analytics.

Staff-User Management

Optimize Processes for Your Internal and Outsourcing Personnel

  • Monitor personnel mobility within the facility, optimize security, credentialing and authorization processes.
  • Define your staff according to their service, authority and competencies.
  • Track and report issues such as leave, leave types, overtime, etc. through payroll data.
  • Track staff working hours and work activities instantly.
  • Ensure identification, security and integration of facility personnel into operational processes with ID Card Management.
  • Keep company records of staff, systematically record important data such as personal information, certification, health, etc.

Work Order Management

Service and Personnel Based Work Order Management

  • Create, assign and execute work orders for any planned and/or unplanned activity.
  • Ensure that service requests follow a specific workflow, with automatic assignment and prioritization where necessary.
  • Plan your maintenance in advance, allowing your team to plan their days in advance.
  • Ensure business continuity by resolving service requests quickly.
  • Create work orders from anywhere on any device.
  • Monitor resolution times and continuously improve performance.
  • Facilitate interaction, provide up-to-date information on demand status.
  • Improve service delivery quality and recording memory by providing ready-made maintenance and inspection templates to technical teams.

Warehouse, Material Management

Manage Equipment, Spare Parts and Consumables

  • Control all movements of your warehouse according to the physical functioning of your warehouse and optimize material flow.
  • Develop optimum stock levels with data analysis of asset and maintenance processes.
  • Control physical, virtual or personal warehouse levels and manage warehouse operations efficiently.
  • Track your stocks instantly, monitor changes in the layout.
  • Make your logistics processes such as material receipts, stock corrections, stocktaking, picking or shipment planning much easier and more efficient.
  • Integrate devices that will be taken out of storage and used and/or installed in the field into the lifecycle.
  • Monitor every action instantly and create records.

Contract Management

Manage your Service Providers' Contracts

  • Identify and track commitments between you and your business partners and mitigate risks with contract management.
  • Manage contract processes effectively and efficiently, increase efficiency in business processes.
  • Track service personnel according to their competencies.
  • Define SLA-based performance metrics for services.
  • Strengthen your relationships with your customers or partners with effective and efficient Contract Management.
  • Ensure that contract terms are managed in compliance with legal norms and avoid legal issues.
  • Strengthen your financial management by providing budget and cost controls within the contract.
  • Automate, monitor and report contract management processes.



Mobile Application

Accelerate Business Processes,
Increase Employee Productivity

  • Create maintenance requests and emergency notifications via the mobile app and increase employee productivity.
  • Track the progress and completion status of work orders. Support your decision-making processes with live data analysis.
  • Speed up the asset identification process with features such as barcode or QR code reading.
  • Quickly communicate maintenance notifications to other users and make them traceable.
  • Conduct safety and risk assessments quickly.
  • Prevent unnecessary data entry.
  • Provide field workers with up-to-date data in real time.

Health Campuses in Facility Management

Soft Facilities Management

windesk.fm Service Management ensures the management of the planning, implementation, management and improvement of service processes related to health facilities (cleaning, disinfection, waste management, security, parking, reception, etc.).

With Smart Service Management solutions, customer and employee satisfaction increases, service quality is optimized and costs are taken under control.

Service Management

Plan, Manage, Improve Your Service Processes

  • Receive service requests from customers or internal users, plan, implement and manage processes effectively.
  • Manage resources, use resources more effectively.
  • Manage resources in terms of staff assignment, equipment management, etc.
  • Ensure continuous performance monitoring and improvement with data analytics.
  • Optimize service quality. Increase internal user and customer satisfaction with fast response and effective communication.
  • Reduce costs through automation and optimization of resource management processes.

Work Order Management

Increase Your Task Management Efficiency with Mobile Work Order

  • Unlimited work orders - create, assign and execute tasks.
  • Ensure that service requests follow a specific workflow, with automatic assignment and prioritization where necessary.
  • Plan your services in advance, allowing your team to plan their days in advance.
  • Create, assign and manage work orders from anywhere on any device.
  • Monitor resolution times and continuously improve performance.
  • Ensure business continuity by resolving service requests quickly.
  • Facilitate interaction, provide up-to-date information on demand status.

Help Desk

Improve Operational Performance while Reducing Costs

  • See full details about requests, review past responses and prioritize requests.
  • Create automated calls in emergencies, enabling rapid response.
  • Save time by automating repetitive responses or warning messages sent by the system.
  • Create reporting and documentation using data analysis and reporting tools.
  • Ensure that some of the calls made through the knowledgebase are resolved through the guidance in the knowledgebase without reaching the help desk staff.

Contract Management

Manage your Service Providers' Contracts

  • Identify and track commitments between you and your business partners and mitigate risks with contract management.
  • Connect metrics, KPIs, SLA targets for performance measurements to services.
  • Manage contract processes effectively and efficiently, increase efficiency in business processes.
  • Automate, monitor and report contract management processes.
  • Ensure that contract terms are managed in compliance with legal norms and avoid legal issues.
  • Strengthen your financial management by providing budget and cost controls within the contract.

Reporting Management

Report, Create Documents

  • Monitor service performance and utilization, document service activities and checklists.
  • Contribute to future planning through regular review of relevant reports.
  • Provide instant information and reporting in case of emergencies.
  • Combine your reports with graphs, tables and other visual elements to make more effective presentations.

Inspection Management

Sustain and Improve Operational Excellence

  • Examine operational processes step by step in line with defined inspection plans.
  • Record the non-conformities detected.
  • Ensure corrective and preventive actions are planned and implemented.
  • Create inspection Performance Reports.
  • Assess the effectiveness of inspection processes and the skills of inspectors.
  • Take measures to improve the quality and reliability of inspection processes.
  • Ensure accountability within the organization and to external stakeholders by increasing transparency.

Cleaning Management

Optimize Cleaning Business Processes

  • Optimize business processes, ensure that things are done in an orderly manner.
  • Ensure regular maintenance of your cleaning assets and extend their lifespan.
  • Track stock, prevent waste with features such as material requests and consumption analysis.
  • Assess how well your business complies with cleaning standards and make improvements.
  • Create contingency plans and ensure that cleaning teams respond quickly and effectively.
  • Monitor the performance of your cleaning staff, optimize workforce planning.

Predictive Service Management

Make Smart Service Management for Wet Floor Use

  • Manage your field operations quickly and accurately with work orders opened from windesk.fm in the light of all collected data.
  • Perform predictive service management using call-based and IoT sensors.
  • Provide an effective solution for product tracking; warning of reduced wet floor usage, defective product detection alarms and emergency management.
  • See some examples of these solutions gathered under the title of Smart Service Management and constantly diversifying according to needs.
  • Liquid Soap Dispenser Level Detection
  • Z Napkin Holder and Paper Napkin Holder Level Control
  • Waste Tracking
  • Siphon Usage and Status Information
  • Urinal Usage Information
  • Toilet Door Control Information
  • Cleaning Personnel Monitoring.

Hospital Emergency Management

Keep Your Health Workers Away from Dangers

  • Keep your healthcare workers and patients out of harm's way with Hospital Emergency Management.
  • Assess work environments for potential hazards and risks.
  • Keep dangerous situations under control through notifications from health workers to security units.
  • Use the wireless communication module to maximize the physical, mental and social well-being of your healthcare workers and take measures to minimize the risks to their health.
  • Analyze risks, plan necessary measures and create emergency scenarios.

Waste Management

Optimize Your Waste Management and Garbage Collection Vehicles

  • Define the waste management process, manage the process manually, provide automation integration with the required devices.
  • Use windesk.fm and Controlix Waste Management module with LoRaWAN and NB-IoT protocol for low power consumption in Waste Management.
  • Provide optimization with garbage collection vehicles based on occupancy rates by monitoring container-based simultaneously wirelessly.
  • Battery-powered modular modules integrated into containers via LoRaWAN and NB - IoT protocols wirelessly transmit occupancy and temperature data and send alarm notifications to relevant points of interest.
  • Manage this process that directly affects environmental health.

Health Campuses in Facility Management

Facility and Energy Efficiency Management

Equipped with powerful capabilities for Health Campuses, windesk.fm Energy Efficiency Management Solution aims to reduce energy costs while increasing the comfort of living spaces by effectively and efficiently managing energy resources such as electricity, natural gas and water.

The application, which provides integration with control systems, provides significant energy savings by supporting monitoring and control solutions in buildings, facilities and workplaces with IoT, Energy Automation, data analysis methods. Energy consumption data can be monitored instantly with simultaneously transmitted status reports.

With energy systems that can be programmed remotely with communication technologies, energy consumption is optimized and costs are reduced, reducing carbon emissions as well as reducing the carbon footprint for a sustainable world.

Remote Energy Management

LoRa-WAN and NB-IoT Lookalike
Communication Technologies

  • Manage energy remotely with windesk.fm and the Controlix platform and provide services via your own local server.
  • Prioritize the use of IoT systems in many areas by using LoRa-WAN and NB-IoT-like communication topologies that enable long-distance data transfer and low power consumption for remote energy management.
  • Identify your usage habits for energy management and make appropriate resource management.
  • Integrate into the existing system without the need for a stable energy supply and cabling.
  • Reduce your energy consumption, cut costs and simplify maintenance with remotely programmable lighting systems.

Energy Consumption Monitoring

IoT Sensors, CAFM and Manual Data Collection

  • With the Energy Efficient Facility Management System, digitally collect data from various sources, including IoT sensors, CAFM systems and manual inputs, ensuring a comprehensive data collection process.
  • With data collection and reporting, get a 360-degree view of asset performance data for energy performance optimization.
  • Monitor the facility's energy consumption in real time. Generate and analyze energy consumption reports at specific time intervals.

Smart Automation and Energy Control

Artificial Intelligence and Machine Learning Based Analytical Infrastructure

  • windesk.fm Energy Efficient Facility Management provides you with intelligent recommendations for energy savings and optimization using Artificial Intelligence and Machine Learning Based Analytics to analyze data.
  • Benefit from the integration of intelligent automation and control systems to optimize energy use.
  • Save energy between programmable thermostats, lighting systems and other appliances.