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Customized Helpdesk and Facility Management for premises, assets, personnel and 19 different service contracts are running in Gaziantep City Hospital in a real-time application environment for a performance-based, business management system for all service providers and sub-suppliers, where SLA services are delivered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77cccd2 elementor-widget elementor-widget-text-editor\" data-id=\"77cccd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>windesk.fm provides \"direct integration\" to all features of Call Center switchboards, giving operators access to all services through a single interface. windesk.fm PPP works integrated with many systems and applications. In Field Services, all operations for field staff and hospital staff are mobilized from Android and IOS mobile environment integrated with the Sub Help Desk feature. For each case in the field, the tasks of both technical and support facility services are simultaneously monitored, analyzed and measured using SLA performance metrics. Real-time management and service indicators are reported through Yellowfin Business Intelligence and Reporting tool.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d9d2d6 elementor-widget elementor-widget-text-editor\" data-id=\"5d9d2d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The application prepares a ready-made progress payment and deduction system for the use of the business and administration by using reconciliation approval processes for the service period each month. Different service categories belonging to the entire operation are secured with an audit system in accordance with SLA performance metrics, case tracking is performed for nonconformities and the audit process is supported by audit reports.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>",
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        "rendered": "<p>windesk.fm Gaziantep City Hospital Used Applications windesk.fm Facility Management windesk.fm Help Desk \"Gaziantep City Hospital with a capacity of 638 thousand square meters and 1,875 beds, built by R\u00f6nesans Holding under the Public Private Partnership model, was put into service as of September 2023 and windesk.fm Facility Management and Help Desk applications were commissioned on this date.\" windesk.fm PPP, PPP City [...]<\/p>",
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