With an easy and convenient mobile usage experience for the personnel working in the field, work orders are opened quickly and effectively for instant requests. Appropriate workforce planning and optimization for the preventive maintenance policy for selected critical devices and a proactive maintenance strategy are included in the implementation to prevent costly failures in outages.

Benefits

• Detailed work orders for notifications are directed to mobilized field groups.
• Alarms from selected critical building systems are used in the preventive maintenance service process.
• Defined central work orders can be prioritized.
• On-demand notifications are answered quickly and effectively as detailed work orders.
• The data of operational business processes are analyzed, evaluated and continuously improved with the Business Intelligence tool.
• Personnel in technical service groups are followed up with determined performance metrics.
• Labor efforts and materials used are tracked for services provided to building systems within the scope of technical maintenance services.
• Reliable and consistent information is obtained for periodic and annual budget planning.